Introduction

This communication guide outlines a suggested strategy for introducing LearnWise AI Assistant to your institution's faculty, students, and community.. LearnWise is an AI-powered assistant designed to provide 24/7 support to students, streamline access to resources, and enhance the overall learning experience. This guide provides a comprehensive plan to effectively communicate the launch, benefits, and usage of LearnWise to our students and faculty.

Objectives

1. Introduce LearnWise AI Assistant to students and faculty
2. Highlight the benefits and capabilities of the AI assistant
3. Provide clear instructions on how to use LearnWise
4. Address potential concerns and FAQs
5. Establish a framework for gathering feedback and measuring success

Table of Contents

Introducing the LearnWise AI Assistant

LearnWise is a AI-driven assistant designed to make <INSERT INSTITUTION NAME>'s information accessible anytime, anywhere. It operates within our digital academic environment, including our <INSERT LMS NAME> (e.g., Canvas), <INSERT COLLABORATION PLATFORM> (e.g., Microsoft SharePoint), and the <INSERT INSTITUTION NAME> website. The AI assistant, named Aiden, is available to support our students throughout their academic journey at <INSERT INSTITUTION NAME>.

Key Benefits

• 24/7 Support

  LearnWise provides instant answers and support, accommodating diverse schedules and learning preferences.

• Easy Access

  Available across multiple platforms in the digital learning ecosystem.

• Personalized Assistance

  Tailored to <INSERT INSTITUTION NAME>'s specific resources and information.

• Brings your support cases to the right help desk

  Streamlines access to support services and ensures requests go to the right department.

• Helps human support teams solve cases faster with extra context

  LearnWise complements existing support staff by handling routine queries, and sharing key user and support case details with the right support teams for the complex cases.

Student FAQs