Linking improvements can be helpful in maintaining an organized and efficient content management process. By connecting similar or related improvements, you gain a clear view of common issues, reduce duplicate efforts, and better prioritize content needs. Follow this guide to link an existing improvement to a new one through the LearnWise platform.

Step-by-Step Instructions for Linking Improvements

1. Access the Inbox Area:

   • Begin by navigating to the Inbox section within LearnWise, where you can manage new responses and improvement suggestions.

   

2. Select "Improve Answer":

   • When viewing a specific inbox message, select the option to Improve Answer. This will open up the interface for managing improvements related to this content.

   

3. Choose "Link Existing Improvement":

   • To associate the current content issue with a previous one, choose Link Existing Improvement.
   • This feature allows you to attach this item to an already existing improvement task, streamlining your content management.

4. Use Prefix to Locate Relevant Improvements:

   • For a more efficient search, TYPE the "LW" prefix when entering terms in the search bar.
   • Select the appropriate improvement from the list to establish the link.

   

5. View Linked Improvements in Inbox Messages:

   • Once linked, you’ll see the improvement task displayed in the inbox message details. This linkage ensures transparency and context for other team members reviewing the issue, showing that it is now associated with a related, existing improvement.

   

6. Navigate to the Improvements Section:

   • If you need to modify the linked improvements, head over to the Improvements section in your dashboard.
   • Locate the specific improvement task and click to open its details. You can manage the workflow of the improvement from here.

7. Adjust Linked Improvements as Needed:

   • Scroll down within the improvement task interface to either:

     • Unlink it from a particular issue if no longer relevant, or
     • Link it to a different improvement from within the issue

     

   You can also choose to create a new improvement task directly if a suitable existing one is unavailable.

   

By following these steps, you can ensure that each content improvement is well-organized and connected to the broader support framework, reducing redundancies and enhancing support prioritization in LearnWise.

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