Adding PDF or Word Documents as Knowledge Sources in LearnWise

Integrating PDFs or Word documents into your LearnWise assistant is an effective way to enhance its knowledge base with specific institutional content. This could include policy manuals, course outlines, research papers, or any other relevant documents.

Steps to Add Documents as Knowledge Sources

1. Access the Knowledge Management Area: Log into your LearnWise admin panel at admin.learnwise.ai
2. Edit or Create An Assistant
3. Go to the “Knowledge” Step: Click on the Uploaded files tab

1. Drag and drop your files or browse your computer to add them

• For PDFs: Ensure they are text-based and not just scanned images, as the AI needs to read and process the text.
• For Word Documents: Make sure they are in a standard format (.doc or .docx) and are not password-protected or encrypted.

1. Wait for Processing: The time taken to process and integrate the document content into the AI's knowledge base is between 30 minutes and 1 hour. It's usually a quick process, but larger or more complex documents may take longer.
2. Updates: If updates are made to any of the uploaded files, it is necessary to re-upload them for the assistant to register the updates. It is advisable to delete the old version to ensure the assistant pulls from the correct source.
3. Deletion: To delete upload files, simply click on the trash icon. A pop-up window will appear, clicking on the ‘Delete’ button will permanently remove the PDF from the LearnWise knowledge base

1. Uploaded files are organized alphabetically and a search bar is available to aid easily locating files

By adding PDFs and Word documents as knowledge sources, you can significantly expand the range and depth of information available to the LearnWise assistant, making it a more powerful tool for supporting your institution’s needs.

<aside> 💡 If you have additional questions please reach out to [email protected]

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