Creating an Engaging Welcome Message

A welcome message serves as the initial greeting from your AI assistant to users, setting the tone for their experience. This message is crucial in establishing a connection with users, whether they are students, faculty, or staff, guiding them to the assistance they require. The welcome message should reflect the essence of your educational institution and the capabilities of the AI assistant. Here are some specialized examples for various use cases within an academic setting.

Step By Step

1. Set Up Your Welcome Message

   • Log into the LearnWise admin portal at admin.learnwise.ai.
   • Go to the 'Assistants' tab, find the assistant you want to modify, and click 'Edit'.
   • Navigate to the 'General Settings' and locate the 'Welcome Message' section to input your new message.

   

2. Determine Your Audience

   • Decide if your AI assistant will serve students, faculty, or both, and understand its range of functions.

3. Select an Appropriate Welcome Message

   • Create a message that best matches your AI assistant's purpose and the channel on which it will be placed
   • Customize the message to capture the tone, personality and of your institution and the assistant.

4. Save and Confirm

   • Click 'Save' to apply the changes.
   • Test the message by starting a chat with the assistant to ensure it appears as expected.

   Example Welcome Messages

   • For Students: "Hello! I'm Aiden, your digital campus guide. You can ask me anything related to life here at the College. How can I assist today?"
   • For Faculty: "Greetings, faculty members! I'm Aiden, dedicated to supporting your role here at the University. How can I contribute to your success today?"
   • For Student Services: "Welcome! Aiden here, ready to assist with registration, financial aid, or student activities. What information can I provide for you?"
   • For IT Support: "Hi, I'm Aiden, your IT support specialist. Having trouble with logins or software? Let's troubleshoot together. What's the issue?"
   • For Both Students and Faculty: "Hello and welcome! As Aiden, I'm equipped to assist both students and faculty across a range of queries. What support do you need today?"

A well-formulated welcome message is key to launching your AI assistant effectively. It should be both inviting and guiding, allowing users to engage with the assistant confidently and with ease.

<aside> 💡 If you have additional questions please reach out to [email protected]

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