Removing or Deleting a Knowledge Source in LearnWise

If you need to remove or delete a knowledge source from your LearnWise assistant, the process varies slightly depending on the type of content. Here's a guide to help you through each step.

Step By Step

1. Log In Sign in to your LearnWise admin account via admin.learnwise.ai

2. Navigate to Assistant Settings: Access the settings of the assistant you wish to modify by clicking ‘edit’.

3. Go to the 'Knowledge' Step: Here, you can manage all the knowledge sources that your assistant has been trained on.

   

4. Remove Different Types of Knowledge Sources

   1. Learning Management System (LMS)

      1. Click on the logo of the selected LMS system to unselect it.
      2. Then click Save.

      

   2. EdTech Apps / Learning Applications

      1. Scroll to the ‘Learning Applications” section

      2. Click the dropdown field

      3. Click on the selected Learning Applications to unselect them

         

      4. Then click Save

   3. Websites

      1. Scroll to the ‘Websites’ section
      2. Click on the ‘Delete’ button

      

      iii. In the confirmation modal, click ‘Delete”

      

   4. Uploaded Documents PDF

      1. Scroll the the “Upload Documents” section
      2. Click the Trash Can Icon

      

      1. In the confirmation modal, click “Delete”.

      

After Removing the Knowledge Source

• Confirmation: Ensure that you confirm the removal or deletion.
• Processing Time: After saving the changes, it takes around 5 minutes for the content to be completely removed from the assistant’s knowledge base.

This process allows you to keep your LearnWise assistant's knowledge base relevant and up-to-date by removing outdated or unnecessary content. By following these steps, you can ensure that the assistant only utilizes the most current and useful information available.

<aside> 💡 If you have additional questions please reach out to [email protected]

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