The LearnWise dashboard offers granular permission settings for user roles, enabling institutions to control access to sensitive information, limit operational capabilities, and maintain organized oversight. This feature ensures data protection, improves operational efficiency, and minimizes the risk of unauthorized changes.
Implementing distinct user roles with defined permissions in LearnWise provides several advantages:
Below is a breakdown of key permission categories within LearnWise and how they apply to different user roles:
| Permission Type | Description |
|---|---|
| Read: Assistants | View assistant configurations and performance. |
| Write: Assistants | Create or modify AI assistants. |
| Read: Improvements | Access feedback and usage analytics for optimization. |
| Write: Improvements | Submit or edit improvement tickets or suggestions. |
| Read: Helpdesks | View helpdesk integrations or linked services. |
| Write: Helpdesks | Configure helpdesk workflows or escalation rules. |
| Read: Inbox | View student or faculty queries collected via AI assistants. |
| Read: Insights | Access dashboards and visualizations showing assistant usage or performance. |
| Write: Organization | Update organizational-level settings like branding or SSO integration. |
| Role | Permissions |
|---|---|
| Super Admin | Full access to all features and settings. |
| Admin | All permissions except Write: Organization. |
| Collaborator | Read: Assistants, Read: Inbox, Read: Improvements, Write: Improvements. |
| Data Viewer | All Read-only permissions across assistants, inbox, insights, and more. |
| Support Agent | Read: Inbox, Read: Improvements, Write: Improvements, Read: Helpdesks. |