When it comes to providing support through LearnWise, two main types of knowledge can be leveraged: out-of-the-box knowledge and institution-specific knowledge. Out-of-the-box knowledge refers to the pre-integrated content related to popular Learning Management Systems (LMS) and EdTech applications. Institution-specific knowledge, on the other hand, is tailored to your organization's unique environment, including proprietary websites and documents.
Institution-specific knowledge is the unique content that reflects your institution's individual identity, protocols, and educational offerings. This may include:
Furthermore, widely utilized documents such as Student Policy PDFs, Employee Guidelines, Annual Reports, and procedural manuals form an integral part of the institution-specific knowledge. Other examples could be:
These resources can be uploaded to LearnWise, enhancing the assistant’s ability to provide precise, institution-specific answers.
| Institution-Specific Knowledge Type | Description | Details |
|---|---|---|
| Custom Websites | Your institution’s own knowledge bases and informational content. | - Content is checked for updates and changes once per week automatically. |
| Uploaded Documents | Institution-specific documents that the assistant can learn from. | - Must be machine-readable for effective training. |
This knowledge is built into LearnWise and includes extensive support for common LMS platforms and EdTech tools used in educational institutions. It's readily available upon implementation and is automatically updated by the LearnWise content team to ensure accuracy and relevance.
| Out-of-the-Box Knowledge Type | Description |
|---|---|
| Learning Management System (LMS) | Pre-configured knowledge for standard LMS platforms including Canvas, Blackboard, Moodle, Brightspace and edX. |
| EdTech Applications | Support for a wide range of educational applications including TurnItIn.com, Qualtrics, FeedbackFruits, Cengage, and more! |
If you don’t see your EdTech tools on this list, please contact [email protected] and the LearnWise team will help! |
By utilizing both out-of-the-box and institution-specific knowledge, LearnWise ensures that the AI assistant is a valuable and informed resource, always providing the most relevant and current information to users.