LearnWise represents a leap forward in tailored educational support, providing a versatile platform that empowers faculty, students, and school administrators with a suite of AI-driven tools. This comprehensive guide introduces the LearnWise ecosystem, offering insights into its robust features that facilitate a seamless integration of AI support within educational institutions.
Getting Started with LearnWise For newcomers, LearnWise presents an intuitive admin panel, simplifying the setup process. This control center allows for customization of personal, team, and organizational settings, ensuring that every aspect of the user experience is fine-tuned to the institution's needs
Building AI Assistants At the core of LearnWise are the AI Assistants—smart, responsive entities designed to interact with users. Setting up these assistants is a breeze, with a user-friendly interface that guides administrators through creating, customizing, and deploying these digital helpers. Each assistant can be tailored to reflect the institution's branding and to provide a welcoming point of contact for users seeking assistance.
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Managing Help Desks and Ticketing Systems LearnWise excels in streamlining support by allowing the creation and management of multiple help desks. These act as specialized contact points that cater to different user needs, from IT support to academic inquiries. The platform's ability to integrate with existing ticketing systems enhances the support workflow, enabling swift resolution of user queries.
Publishing Across Platforms Institutions can publish their AI Assistants across various platforms including leading LMSs such as Canvas, Moodle, and Brightspace, or directly on their websites. This flexibility ensures that students and faculty have access to support wherever they are, across all digital touchpoints.
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Insights from Interactions A key feature of LearnWise is its capability to provide detailed insights and reports on assistant interactions. These analytics offer valuable data on usage patterns, resolution rates, and support trends, enabling administrators to make informed decisions and to continuously refine the user experience.
End-User Engagement For the end users—students and faculty—engaging with LearnWise assistants is straightforward. Whether it's getting answers to common questions, escalating conversations for human support, or reviewing past interactions, the platform is designed to be accessible and informative. When logged into the LMS or student portals, LearnWise can even provide personalized support, recognizing users based on their roles and providing tailored assistance.